Insighted Membership
12 Weeks of Guidance & Advice
Service Description
Join the Insighted Community and receive 3 months of dedicated guidance and support, offering continuous, personalised assistance throughout your housing journey. - 12 Weeks of full support: Enjoy consistent guidance ensuring you have expert help every step of the way. - Signposting: We'll direct you to the right services and resources to maximise your chances of success. - Up to 6 expertly crafted letters and / or emails - 3 Hours of phone support - 1 hour each month - Unlimited WhatsApp Messaging: Stay connected with our team through unlimited WhatsApp messages for the full 12 weeks - 40% Discount on Standalone Services: Benefit from significant savings on any additional services you may need. This package is ideal for those who want dedicated, ongoing support to navigate the complexities of social housing applications and related issues.
Cancellation Policy
Please be advised that this bespoke service is designed for concise, focused engagement and is therefore limited to a maximum duration of 60 minutes. We reserve the right to conclude any session that exceeds this allotted time, and to break up sessions where necessary. Kindly note that missed appointments are non-refundable. Calls may originate from a private or withheld number, so please ensure your device is set to accept such calls at the scheduled time. Cancellations & Rescheduling Policy Should you need to cancel your consultation; we require a minimum of 24 hours' notice. Cancellations made within 24 hours of the appointment will incur a £10 late cancellation fee. You may reschedule your session up to 12 hours prior to the scheduled time, subject to availability. Requests made outside this timeframe may not be accommodated. No-Show Policy Failure to attend your scheduled appointment without appropriate notice will result in forfeiture of the session. No refunds or rescheduling options will be offered under these circumstances. For full details, please refer to our Terms & Conditions.